| Title: | Equilibrium analysis of unobservable M∕M∕n priority queues with balking and homogeneous customers | Authors: | Li, Q Guo, P Wang, Y |
Issue Date: | Sep-2020 | Source: | Operations research letters, Sept. 2020, v. 48, no. 5, p. 674-681 | Abstract: | We investigate equilibrium queueing strategies in an unobservable M∕M∕n non-preemptive priority queue with homogeneous customers. Arriving customers make decisions by choosing one of the three options: balking, joining the regular queue, or joining the priority queue with an additional fee. We adopt a sequential approach to analyze this two-dimensional queueing game. We first obtain the equilibrium choice between joining the priority or the regular queue given a fixed total joining rate, and then we determine the equilibrium total joining rate. | Keywords: | Equilibrium analysis Priority queue Strategic queueing Unobservable queue |
Publisher: | Elsevier | Journal: | Operations research letters | ISSN: | 0167-6377 | EISSN: | 1872-7468 | DOI: | 10.1016/j.orl.2020.07.012 |
| Appears in Collections: | Journal/Magazine Article |
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